Terms of Service
Last updated: August 2026
1. Introduction
Welcome to Nirogi. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and services. By using Nirogi, you agree to comply with these terms.
2. Service Description
Nirogi is a pharmacy delivery marketplace connecting patients in Nepal with local pharmacies for the purchase and delivery of pharmaceutical products, including prescription and over-the-counter (OTC) medicines.
3. Prescription Medicines (Kha Schedule)
For medicines requiring a prescription, you must upload a valid prescription issued by a registered medical practitioner. The fulfilling pharmacy reserves the right to verify, reject, or request the physical prescription upon delivery.
4. User Accounts
You must provide accurate information when registering for an account. You are responsible for maintaining the confidentiality of your login credentials.
5. Orders and Delivery
Once an order is accepted by a pharmacy, it cannot be modified. Delivery times are estimates and may vary based on location, weather, and traffic conditions.
6. Privacy Policy
Your use of our service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
7. Contact Us
If you have any questions about these Terms, please contact our support team.